Travel and Accommodation Management Officer

Job Summary:

Responsibilities:

• Engage all employees to understand travel needs, budgets, and build a travel management execution that is consistent with company's policy & management direction, while communicating the program value and benefits to employees 

• Manage relationships with our travel agency, airliners, and hotels. This includes measuring service levels and working with our affiliated offices overseas, Strategic Sourcing and Procurement department to negotiate a cost-effective program and effective travel management arrangement as per requested by employees.

• Manage global online booking processes/tools, measuring volume and employee acceptance.

• Manage designated airline, hotel, and car rental suppliers.

• Provide leadership in evolving and communicating the global travel management policy.

• Coordinate the development and enhancement of global reporting tools for management and business units, monitoring travel spend, and employee policy compliance.

• Conduct periodic management briefings such as quarterly business reviews and monthly metrics reports.

• Interact with employees, management, affiliated offices overseas and suppliers to resolve traveling service issues for employees.

• Cooperate with IT to manage Travel Authorization workflow system & content, ensuring information accuracy and efficient work process.

• Benchmark industry standards and new industry trends

• Work closely with the accounting department to administer the payment to the travel agency and hotels.

Qualifications:

• Bachelor’s degree in any fields

• Minimum of 2 years of relevant management experience in the travel industry. Working experience in tickets & hotel booking will be a plus.

• Experience in an effective Travel application or start up tools is an advantage.

• Engaging personality and team culture fit

• Knowledge of Traveling Expenses reporting and processing

• Proficient technology skills including travel/ airline programs and Microsoft Office suite of products.

• Strong organizational, problem-solving skills and strong service mind

• Strong verbal, written, and presentation communication skills.

• Proficiency in creating instructional materials, web-based training, classroom materials, user guides FAQs, and manuals is an advantage.

• Command skills and ability to earn the trust of our internal customers, stakeholders, and staff.

• Ability to travel 10%-20%, including some international travel.

• Good command of English communication. (Required TOEIC score minimum: 500)

Remark Per the company's policy, this position requires a criminal record information as one of the employment criterias.